Resource guide
3.2.5 Change on Request
Context changes must only happen at user request. Users must be able to disable automatic changes.
By Calling All Minds·Last updated April 2026
Success criterion
Conformance level
Enhanced accessibility — beyond the legal minimum.
What it means
Any change of context, such as opening a new window, loading a new page, or substantially updating the page content, must only happen when a user explicitly requests it.
This Level AAA criterion goes beyond 3.2.1 and 3.2.2 by requiring that even features like auto-advancing carousels, automatic page refreshes, and other automatic updates can be disabled by the user.
In practice
Do not use meta refresh to automatically redirect pages. If a redirect is needed, let users choose when to proceed.
Do not open new windows or tabs without a prior warning and user consent.
Automatic slideshow or carousel advances must be disableable.
Common failures
- Page that automatically redirects after 5 seconds with no way to prevent it
- Links that open new windows with no warning or user control
AXS Audit
AXS Audit checks your site against 3.2.5 and flags issues your team can act on straight away. It covers criteria that automated scanners often miss.