Workplace support

Workplace Needs Assessments

Clear, practical recommendations for reasonable adjustments and accessible working.

A Workplace Needs Assessment is a structured one-to-one review that helps identify barriers an employee may be experiencing at work.

Calling All Minds provides Workplace Needs Assessments for disabled and neurodivergent employees, including people with ADHD, autism, dyslexia, dyspraxia, dyscalculia, mental health conditions, sensory needs, mobility differences, long-term health conditions and cognitive processing differences.

Each assessment looks at the employee’s role, working environment, digital tools, communication needs and existing adjustments, then provides practical recommendations to support more accessible and effective working.

Workplace needs assessment consultation in progress

Assessment focus

Understanding barriers clearly, then turning recommendations into practical workplace action.

What a Workplace Needs Assessment can cover

The assessment looks across the person’s role, tools, environment and working patterns so recommendations are specific and usable.

Role and tasks

We look at the employee’s day-to-day responsibilities, workload, working patterns and any tasks that create barriers.

Working environment

We consider whether the person works remotely, onsite or hybrid, and how their environment affects focus, comfort, communication and access.

Digital tools and systems

We review the tools, platforms and systems the employee uses, including any barriers around reading, writing, meetings, planning or navigation.

Communication and collaboration

We consider communication preferences, meeting formats, instructions, feedback, manager contact and team working.

Organisation, focus and processing

We explore barriers around attention, memory, task initiation, prioritisation, time management, cognitive load and information processing.

Wellbeing and sustainability

We consider how work demands, stress, sensory load, fatigue or mental health may affect performance and working patterns.

Inclusive workplace discussion about practical adjustments

Clear recommendations

What the report includes

After the assessment, we provide a clear report with practical recommendations.

This may include:

  • reasonable adjustments
  • assistive technology recommendations
  • workplace coaching or training needs
  • communication and management guidance
  • environmental or role-specific adjustments
  • suggested changes to working patterns or processes
  • signposting to Access to Work where relevant

The report is designed to help employees, managers and HR teams understand what support is needed and how to act on it.

Who this service is for

Workplace Needs Assessments can support:

  • employees applying for Access to Work
  • employees who need reasonable adjustments
  • new starters who need workplace support
  • disabled and neurodivergent employees experiencing barriers
  • managers who need clearer guidance
  • HR, DEI and occupational health teams arranging support
  • organisations improving their adjustment processes

Funding and adjustments

Workplace Needs Assessments and Access to Work

A Workplace Needs Assessment can help identify support that may be relevant to an Access to Work application or an employer’s internal reasonable adjustment process.

Access to Work is a UK Government scheme that can help people get or stay in work if they have a physical or mental health condition or disability. It can provide grants for practical support, depending on individual circumstances and assessed need.

For more information, read our Access to Work guide.

Workplace support planning connected to Access to Work

Related workplace support

These pages can help you connect assessment recommendations with practical support, training and communication tools.

Get started

Ready to arrange a Workplace Needs Assessment?

Contact Calling All Minds to discuss an employee’s needs, workplace context or adjustment process.

We will help you understand whether a Workplace Needs Assessment is the right next step.

Contact us
Starting a workplace support conversation

FAQs

Frequently asked questions

A Workplace Needs Assessment is a structured review of the barriers an employee may be experiencing at work. It looks at their role, working environment, tools, communication needs and support requirements, then provides practical recommendations.

It is for disabled and neurodivergent employees, employees with long-term health conditions, mental health conditions, sensory needs, mobility differences or cognitive processing differences who may need support or adjustments at work.

Yes. A Workplace Needs Assessment can identify practical reasonable adjustments, such as assistive technology, changes to communication, workplace coaching, environmental adjustments, manager guidance or changes to working processes.

Yes. A Workplace Needs Assessment can help clarify barriers and support needs that may be relevant to Access to Work or an employer’s internal adjustment process.

The employee has a confidential one-to-one discussion with an assessor. The conversation usually explores their role, tasks, working environment, digital tools, communication needs, existing adjustments and any barriers they are experiencing.

The one-to-one discussion is usually around 60 to 90 minutes, depending on the employee’s needs and the complexity of the role.

The report may include recommendations for reasonable adjustments, assistive technology, workplace coaching, training, communication guidance, environmental changes and role-specific support.

Yes. We support neurodivergent employees, including people with ADHD, autism, dyslexia, dyspraxia, dyscalculia and cognitive processing differences.

Yes. We can support employees with mental health conditions, long-term health conditions, sensory needs, mobility differences and other disability-related workplace barriers.

No. A Workplace Needs Assessment is not a medical assessment. It focuses on practical workplace barriers and recommendations. Occupational health usually looks at medical fitness, health advice and work-related health considerations.

Yes, where appropriate and with the right consent. The assessment can include optional manager guidance or follow-up discussion to help recommendations become practical and actionable.

Many Workplace Needs Assessments can take place online, especially for remote or hybrid roles. Onsite assessments may be considered depending on the workplace context and support need.