Resource guide

2.4.6 Headings and Labels

Headings and labels must describe the topic or purpose of the content they relate to.

By Calling All Minds·Last updated April 2026

2.4.6

Success criterion

AA

Conformance level

Legal standard — required for EAA compliance.

What it means

Headings help users understand the structure of a page and navigate between sections. Labels on form fields tell users what information is expected. Both must be descriptive and accurate.

Note that this criterion does not require headings or labels to exist. It requires that where they do exist, they must be descriptive. 1.3.1 covers the structural requirement for headings.

In practice

Write headings that accurately summarise the section that follows. 'About' is vague; 'About Calling All Minds' is descriptive.

Form labels must name the field precisely. 'First name' is clearer than 'Name'. 'Email address' is clearer than 'Email'.

Avoid using the same heading text twice on a page for different sections unless context makes the difference clear.

Common failures

  • Section headings that say 'Introduction' or 'Section 1' without indicating what the section covers
  • Form labels that use placeholder text only, with no visible label

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