Find the barriers users actually face

Website Accessibility Audit UK

A website accessibility audit should do more than scan for obvious code errors. It should identify the barriers that stop people reading, navigating, understanding, completing tasks and using your site with confidence.

Automated checks are useful, but they are not enough.

WCAG checks

Technical and content checks against relevant WCAG criteria.

Keyboard access

Whether users can navigate without a mouse.

Forms and journeys

Whether key actions are accessible and understandable.

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What an accessibility audit should cover

WCAG checks

Technical and content checks against relevant WCAG criteria.

Keyboard access

Whether users can navigate without a mouse.

Forms and journeys

Whether key actions are accessible and understandable.

Documents and media

PDFs, captions, transcripts and downloadable content.

Cognitive accessibility

Clarity, reading load, instructions, decision points and task friction.

Practical priorities

What to fix first and why it matters.

Scanner vs audit

Scanner vs audit

An accessibility scanner can find some issues quickly. A proper audit interprets those issues, checks what automation misses and prioritises fixes.

ScannerAudit
Fast, useful and partialContextual, manual, prioritised and user-aware

Cognitive access

Why cognitive accessibility matters

Many audits focus heavily on code. Code matters, but people also fail because the journey is confusing, instructions are unclear, pages are too dense or forms are cognitively demanding.

Calling All Minds’ audit approach looks at both technical accessibility and cognitive load.

AXS Audit

How AXS Audit helps

AXS Audit combines accessibility expertise with practical recommendations, helping organisations understand what needs fixing and what will make the most difference to users.

Toolbar and audit resources

Audit the site, then support the user

AXS Audit helps identify barriers. AXS Toolbar gives users more control while improvements are made.

These pages give more context and connect this guide to practical support.

Questions people often ask

Short answers, written in plain language.

What is a website accessibility audit?

It is a review of a website to identify accessibility barriers, technical issues, content problems and user journey risks.

Is an automated scan enough?

No. Automated tools are useful, but they cannot find every issue or judge user experience properly.

What standards should an audit check?

Most audits consider WCAG criteria and practical usability, depending on the organisation’s goals and legal context.

What is cognitive accessibility?

It concerns how easy content and journeys are to understand, process, navigate and complete.

How does AXS Audit help?

AXS Audit identifies accessibility issues and gives practical recommendations for improvement.

Should we also use AXS Toolbar?

A toolbar can support users, but an audit is needed to find and fix underlying issues.