Broad scope
The EAA applies to essential services including e-commerce, banking, transport, and electronic communications.
Compliance Guide
European Accessibility Act website audit
The European Accessibility Act (EAA) is a landmark piece of legislation that sets new accessibility requirements for a wide range of digital products and services. For many organisations, achieving compliance is essential for continuing to operate within the European market.
This guide explains the scope of the EAA, the key requirements for websites, and how a professional audit from Calling All Minds can help you prepare for the June 2025 deadline.
Broad scope
The EAA applies to essential services including e-commerce, banking, transport, and electronic communications.
Harmonised standards
It creates a single set of accessibility rules across the EU, simplifying compliance for international businesses.
Legal enforcement
Member states are required to enforce the Act, with potential penalties for organisations that fail to comply.
Key aspects of the EAA
Harmonised standards
It creates a single set of accessibility rules across the EU, simplifying compliance for international businesses.
Legal enforcement
Member states are required to enforce the Act, with potential penalties for organisations that fail to comply.
Who needs to comply?
The EAA primarily targets private sector organisations providing specific products and services that are deemed essential for participation in society.
Services in scope
- E-commerce: Online retail platforms and checkout processes.
- Banking: Online banking services and mobile apps.
- Transport: Websites and apps for air, bus, rail, and waterborne travel.
- Media: E-books and software for accessing audio-visual media services.
- Communications: Electronic communication services and related equipment.
- Terminals: Self-service terminals like ATMs and ticketing machines.
The EAA audit process
Achieving EAA compliance requires a thorough assessment of your digital touchpoints against the required accessibility standards.
1
Gap analysis
Identify where your current digital services fall short of EAA requirements.
2
Technical audit
A deep-dive review of your website's code and interface against WCAG and EAA criteria.
3
Remediation roadmap
A clear, prioritised plan to address accessibility barriers before the 2025 deadline.
4
Verification
Final testing to ensure all requirements have been met and compliance is achieved.
How Calling All Minds can help
We provide the expert guidance and auditing services you need to navigate the requirements of the EAA.
Questions people often ask
Organisations must comply with the requirements of the European Accessibility Act by June 28, 2025.
Yes, if your business provides products or services within the scope of the Act to customers located in the EU.
The EAA is a piece of legislation, while WCAG is a set of technical guidelines. The EAA uses standards based on WCAG to define its accessibility requirements.