How do I apply for Access to Work?
You can apply through GOV.UK online or by phone. Start by preparing clear notes about your role, barriers and the practical support that may help.
Application guide
How to apply for Access to Work in 2026
Applying for Access to Work is easier when you can clearly explain the barriers you experience and the support that may help.
This guide keeps the process simple and sequential so you can prepare without being overwhelmed.
Quick answer
A clear application starts with clear barriers.
A clear application starts with clear barriers.
You do not need perfect language. Explain what happens at work, how it affects you and what practical support could reduce the barrier.
Before you apply
Check that Access to Work may be relevant. If you are unsure, start with the eligibility guide.
Step 1: write down the barriers you experience
Start with what is actually happening at work. Be specific and use plain examples.
- Which tasks are difficult or inaccessible?
- What takes longer than it should?
- What causes fatigue, pain, anxiety, sensory overload or overwhelm?
- What affects communication, reading, writing, meetings, travel or focus?
- What have you already tried?
Step 2: connect barriers to practical support
| Barrier | Possible support |
|---|---|
| Difficulty reading long documents | Text-to-speech software and training |
| Difficulty taking notes in meetings | Note-taking software, recording tools or human note-taking support |
| Executive function barriers | Job coaching, planning tools or neurodiversity coaching |
| Sensory overload in open-plan spaces | Adjusted working environment, headphones or hybrid working support |
Step 3: gather basic information
- your contact details
- your National Insurance number
- your workplace address
- your employer’s contact details
- your job title and role details
- your start date if starting a new job
- details of your access needs and possible support
- quotes or supplier information if you already have them
Step 4: apply online or by phone
You can apply through GOV.UK. Access to Work has different routes for practical workplace support, mental health support and communication support at a job interview.
For mental health support, GOV.UK currently asks applicants to apply directly to either Able Futures or Maximus, not both.
Step 5: prepare for the assessment conversation
- what your job involves
- what barriers you experience
- how often they happen
- how they affect your work
- what support you have already tried
- whether your employer has already made adjustments
- whether work is becoming harder while you wait
Step 6: keep records
Keep a simple record of dates, reference numbers, calls, emails, quotes, recommendations and follow-up actions. This is especially important because delays are common.
After approval
Read the award carefully. Check what has been approved, who needs to buy or arrange support, any deadlines, whether costs must be paid up front, and whether training is included.
Common questions
What information do I need?
You may need your contact details, National Insurance number, workplace and employer details, role information, access needs and details of support you think you need.
What happens after I apply?
Access to Work may contact you to discuss your needs. You may need to explain your role, barriers, existing adjustments and possible support.
What if my application is delayed?
Keep records, follow up, explain if your work is at risk, and ask your employer to consider reasonable adjustments while you wait.
Need help working out the right support?
If you are unsure what to ask for, we can help you identify workplace barriers and turn them into practical next steps.
Page review information
Last reviewed: May 2026. Next review due: August 2026. Reviewed by Calling All Minds workplace inclusion and assistive technology specialists.
Sources checked: