Resource guide
Examples of Reasonable Adjustments
A practical collection of examples across work, services, education, and digital access. Use these as prompts, not fixed templates.
By Calling All Minds·Last updated April 2026
recognisable examples
Focused on everyday situations.
multiple contexts
Employment, services, education and digital.
not one-size-fits-all
Examples should guide, not replace conversation.
Guide home
Start here
Examples are useful because they turn an abstract legal duty into something people can picture and discuss.
No list can tell you exactly what adjustment is right in every case. But examples can help teams move from uncertainty to a more constructive conversation about what would reduce disadvantage in practice.
Examples
Examples at work
Workplace adjustments often involve process, communication, environment, or equipment rather than one dramatic change.
Working pattern changes
Flexible start times, adjusted breaks, phased returns, or time away for appointments and treatment.
Communication changes
Clearer written instructions, agendas in advance, quieter ways to raise questions, or fewer unexpected calls.
Environmental changes
Quieter desks, different lighting, home or hybrid working, or a more structured workspace.
Support and equipment
Assistive software, specialist equipment, one-to-one support, mentoring, or practical aids.
Examples
Examples in recruitment
The recruitment process itself can create barriers long before someone starts the role.
Application stage
Forms in accessible formats, more time to complete tasks, or a different application route where the standard one creates disadvantage.
Assessment and interview
Questions in advance, extra time for tests, accessible venues, or replacing one assessment method with another that still tests the core requirement.
Examples
Examples in education and training
Learning environments often improve when instructions, pacing, and support become clearer.
Teaching and learning
Lecture notes in advance, transcripts, captions, recorded sessions, simpler navigation in learning platforms, or structured module guides.
Assessment and participation
Extra time, rest breaks, alternative assessment methods, or more flexible ways to demonstrate knowledge.
Examples
Examples in services
Service providers may need to adjust communication, support routes, appointments, or the service journey itself.
Customer support
Offering email as well as phone, providing information in plain language, or making appointment booking easier to understand.
Service process
Longer appointment times, support through forms, clearer instructions, or a better route for asking for help.
Examples
Examples in digital journeys
Digital barriers can create the same kind of disadvantage as physical or process barriers.
Forms and portals
Simpler forms, better labels, stronger error messages, save-and-return, and clearer progress markers.
Content and navigation
Plain language, consistent labels, structured headings, transcripts, captions, and calmer page layouts.
Using this guide
Choosing the right adjustment
The best adjustment is the one that meaningfully reduces disadvantage in the real context of the person and the task.
Ask what is creating the barrier, what would make the situation more workable, how the adjustment will be delivered, and how it should be reviewed later. Good examples are a starting point, not a substitute for listening well.
Turn reasonable adjustments into a clearer process
Good adjustment practice depends on listening well, recording clearly, reviewing regularly, and avoiding repeated disclosure. AXS Passport is designed to help organisations manage that process more consistently and with more dignity for the individual.